Monday 12 May 2014

Office 2013 crashing on HP Laptop

When launching any of the Office 2013 applications, the splash screen will be displayed, but the application will immediately crash.

This problem has been seen to be caused by certain versions of the third-party DisplayLink User Mode Driver (dlumd32.dll), specifically versions of the dlumd32.dll file lower than 8.7.x.

The HP Docking Station runs on the DisplayLink software.

Update DisplayLink software
http://www.displaylink.com/support/downloads.php




Office 2010 activation fails

If activation wizards fails open an elevated CMD prompt & run ospp.vbs script.

in C:\Program Files\Microsoft Office\Office14

cscript ospp.vbs /act 

or C:\Program Files (x86)\Microsoft Office\Office14 if you have a 64 bit system with 32bit office